Terms of Service

Overview

Welcome to IngenuiTea™ Gourmet Tea & Spice Company, LLC ("IngenuiTea," "we," "us," or "our").

These Terms of Service govern your use of our website and the purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. Online Store

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

You agree to use our website for lawful purposes and not to engage in activities that could interfere with the operation, security, or functionality of our store.

2. Products and Product Information

IngenuiTea offers organic loose-leaf teas, herbal blends, tea accessories, and other products.

We make reasonable efforts to display accurate product descriptions, images, ingredients, and pricing. However, we cannot guarantee that all product descriptions or images will be completely accurate or free from errors.

Product availability is subject to change without notice.

3. Orders and Payments

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraudulent activity, pricing errors, or product availability issues.

Payment must be completed through the available payment methods at checkout.

4. Pricing and Promotions

All prices are displayed in the currency indicated on our website and are subject to change without notice.

Promotional offers, discounts, and bundle savings are subject to their stated terms and conditions.

Our current promotion includes buying two individual teas and receiving 40% off the third eligible tea. Savings apply to the lowest-priced tea in the qualifying bundle.

Promotions cannot be combined unless otherwise stated.

5. Shipping and Delivery

IngenuiTea offers worldwide shipping.

Shipping rates, delivery estimates, and available shipping methods are displayed during checkout where applicable.

International customers may be responsible for customs duties, taxes, or other fees imposed by their local authorities.

Once an order has been shipped, customers will receive tracking information when available.

Delivery times are estimates and may vary depending on the destination, shipping carrier, and circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are subject to our separate Refund and Return Policy.

Please review that policy before placing an order.

7. Product Use and Wellness Disclaimer

IngenuiTea products are designed to complement everyday wellness routines.

Our teas and herbal blends are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Product information is provided for educational purposes and should not be considered medical advice.

Consult a qualified healthcare professional before using herbal products if you are pregnant, nursing, taking medication, or managing a diagnosed medical condition.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product names, and branding, is owned by or licensed to IngenuiTea™ and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.

9. Limitation of Liability

To the extent permitted by applicable law, IngenuiTea shall not be liable for indirect, incidental, or consequential damages