Cancellation policy
Purchase Options & Cancellation Policy
Purchase Options
IngenuiTea offers products for purchase through our online store. Available products, pricing, promotions, and purchase options are displayed on the applicable product pages and during checkout.
Please review your order carefully before completing your purchase. If you have questions about a product or your order, contact us at info@IngenuiTeaandspice.com.
Order Cancellation
If you need to cancel or make changes to an order, please contact us as soon as possible at info@IngenuiTeaandspice.com and include your order number.
We will do our best to accommodate cancellation or change requests. However, once an order has been processed or shipped, it may no longer be possible to cancel or modify it.
If your order has already shipped, please refer to our Refund and Return Policy for information about eligible returns or other available options.
Subscriptions and Recurring Orders
If subscription or recurring-purchase options are offered, the applicable purchase frequency, billing terms, and cancellation instructions will be displayed at checkout or in the subscription details.
Customers should review those terms before placing a subscription order.
Contact Us
For questions about purchase options or cancellation requests, contact:
IngenuiTea™ Gourmet Tea & Spice Company, LLC
Email: sales@ingenuiteaandspice.com
Website: https://ingeniuteaandspice.com/